Pullman New Delhi Aerocity- International Airport

Very comfortable room, big tub, the staff was very helpful including preparing a boxed breakfast for my early departure. Pool was excellent, very clean. Nice artwork. The club level had great snacks and drinks in the evening!

My recent stay at the Pullman Hotel in Delhi was an experience that went beyond my expectations, making it a memorable part of my travels. Right from the onset, the hotel exudes a sense of luxury combined with a warm, welcoming atmosphere that resonates throughout the premises. The standout feature of the Pullman Hotel has to be its concierge services, notably led by Rajiv Jhurani and Ravi Raushan. Their dedication to providing top-notch service was evident in every interaction. They always greeted me with a warm smile and were more than happy to go the extra mile in ensuring my stay was comfortable and enjoyable. Their suggestions for local attractions and dining were spot-on, enhancing my experience in Delhi. This level of service from Rajiv and Ravi was, without a doubt, one of the best concierge services I have experienced in my travels. The food and service at the hotel deserve a special mention, especially the buffet. Each meal was a culinary delight, featuring a wide variety of dishes that catered to all tastes. The attention to detail and the quality of service in the dining area were impeccable, making each dining experience a pleasure. The rooms at the Pullman Hotel provided a great blend of comfort and luxury. They were well-appointed, spacious, and had all the amenities one could ask for. Even though the pool was closed for renovation during my stay, the hotel staff made commendable efforts to arrange alternative arrangements. The communication regarding this was clear and thoughtful, conveyed both in person and through a letter. The bar at the hotel was another highlight. It offered a great selection of drinks in a relaxed yet sophisticated setting, perfect for unwinding after a day of sightseeing or business meetings. Additionally, the Club Lounge was a sanctuary for me to get some work done, with its quiet ambiance and excellent facilities. In conclusion, my stay at the Pullman Hotel in Delhi was an outstanding experience. The exceptional service

Deluxe room was quite spacious, and decoration in the room was a cut above some of the other hotels in Aerocity. The bath was enormous and very luxurious. Bed was large and very comfortable. Wifi was strong and continuous. No cutouts. Breakfast was very good with a very wide range of food and other items available on request: such as baked beans and plain curd. Location, of course, is good. Easy access to Vasant Kunj shopping area with only a 20 minute taxi ride.

This hotel was fantastic. The staff is amazing and really makes you feel welcome, the room was just fantastic, very big and spacious with a nice bath tub as well. The bed was really comfortable and there’s even a “pillow menu” so you can ask for the type of pillow that’s you like best. The breakfast was unbelievable there was every kind of imaginable food, omelettes pancakes and waffles made on order, continental breakfast, Asian and Indian breakfast. The dessert section was super wide and with so much choice.

The hotel has greatly improved attention to details and quality of care that was somewhat lacking during previous stays. Airport pickup was seamless and check in was smooth. There was zero delay in delivery of luggage to my room and I was met with a beautiful floral welcome sign made with real flowers displayed on the bed. The temperature in the room was not too cold and the bed was extremely comfortable. I particularly appreciated the quality of the towels and even the slippers were extra comfy - an upgrade on similar hotels in Aerocity. Other details I loved were: clear and simple list of TV channels, the fresh smell of the moisturizing lotion and shower gel, the simplicity of the lighting system and the hot water in the shower was really hot. I really appreciated the free late checkout since I arrived in the middle of the night and needed to sleep late. I noticed an increased presence of female staff - from the security guards to the receptionist and the room cleaning service. I wondered whether this might account for the excellent attention to details, and this was confirmed at reception by the lovely Kushboo, who is responsible for improving the guest experience. Due to the success of this visit, I will be switching my allegiance over to the Pullman for all future visits to the city.